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Job details: Bilingual Spanish & English Speaking Customer Service - London |
Bilingual Spanish & English Speaking Customer Service - London Job id: 38725770
Location: London
Salary: £22000 per annum + shift allowance & bonus & benefits
Company:Language Matters
Job type: Permanent
Date posted: 05/06/2008 10:39
Description:
Bilingual Spanish & English Speaking Customer Service - LondonJob Location: LondonSalary/Additional Information: £22,000 + shift allowance & bonus & benefitsReference: KR/CP 06/06Fantastic job opportunity in the customer service field! Do you have proven customer services skills experience and want to work in a multi national team? Do you want to use your excellent Spanish AND English language skills on a daily basis?Company: Our client is a recognised company providing pharmaceutical information to specialistsRole: Bilingual Spanish AND English Speaking Customer Service - LondonMy client is a recognised company providing pharmaceutical information to specialists for studies & research purposes, are looking for a confident, enthusiastic, bilingual fluent in Spanish and English speaking customer services specialist with excellent communication skills, in writing, on the telephone and face to face for their customer services department at their office in London You will be the first point of contact dealing with Spanish and English clients and therefore you need to be able to demonstrate in-depth understanding of developing and maintaining customers current and potential business needs, to ensure they obtain maximum value from products and services taken.Profile: ·Very high level of spoken and written Spanish AND English with proven track of having supported Spanish Customers.·Undergraduate degree or equivalent plus related work experience.·Experience in a Customer Service role essential.·Pharmaceutical experience preferred.·Proficiency in PC applications such as Microsoft Office (Excel, Word, PP, Outlook)·Ability to communicate effectively with various levels in the organisation (written and oral).·Problem solving, analytical, customer service skills.·Ability to understand complex concepts and processes quickly.·Ability to manage own time and be well organised.·Ability to work independently and use good judgement.·Ability to work cross-functionally and in a diverse team environment.·Ability to identify problems before they occur and communicate issues to the appropriate parties.·Ability to explain complex or technical processes to someone who has little knowledge of the subject.NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.To apply, please send your CV to Kristin Hoess or Cristina PerroneWe work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexualityNB. Client requirements dictate that we can only accept applications from candidates who are available for face to face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.
Contact: language matters
Reference: job/KR/CP 06/06
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