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Job details: Service Desk Analyst- 1st Line Support |
Service Desk Analyst- 1st Line Support Job id: 38729704
Location: Glasgow, Lanarkshire
Salary: £18000 - £20000 per annum + EXCELLENT
Company:Benedict Cole
Job type: Contract
Date posted: 05/06/2008 13:09
Description:
My client a leading professional services organisation urgently require a Service Desk Analyst based in their Glasgow office. As a Service Desk Analyst you will work along the Operations Team to provide a single point of contact for all Computing and Telephony services. You will perform first line telephone and e-mail support on desktop, laptop, printer and telephone problems, and where possible recommend and implement corrective solutions. The successful candidate proven experience working within a Service Desk environment within a fast paced professional services/financial environment and related technologies. You will be working towards a formal qualification or have MCP/MCDST/MCSE or equivalent technical background. Have in-depth knowledge of standard business applications (eg, Microsoft/Lotus/etc) and a very broad technical knowledge. You will have proven ability to quickly pick up new technology. Part-time: Hours are 17.5 - 20 hours per week covering a varied shift pattern between the hours of 8.30AM-1PM and 16.30PM-21:00PM (may be some flexibility). Please apply now for immediate consideration - this role is URGENT.
Contact: Jas Mann
Reference: job/HQ00000197
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